Confidentiality and Services


Confidentiality

  • Transactions between the library staff and the patrons are confidential in nature. The library is obliged to protect the privacy of its patrons.
  • All patron records, formal or informal, in the Cynthiana-Harrison County Public Library are considered to be confidential. Protection of confidential information is vital to the interests and success of the library. Employees must not give information regarding other employees or patrons. This information is not limited to borrowing records, names, addresses, phone numbers, social security numbers or any other personal information including but not limited to issues regarding the health status of employees or patrons. (5/18/2011)
  • Employees shall not divulge any patron information to anyone, except by legal order from an appropriate court of law or by express consent of the patron in question.
  • After a law enforcement official identifies himself, the official must present either a subpoena or a search warrant before the library can hand any patron or staff information over to the official. (5/18/2011)
  • The director should be notified immediately before proceeding with a court order. (5/18/2011)
  • The only exception to this is when an identified law enforcement official states that he needs the record under the Patriot Act. The records must then be given to the law enforcement official.

Services

  • Within the limits of available funds, the library will select and acquire books and other materials, which best meets the needs of the community and will organize them for easy access.
  • The library staff will provide guidance and assistance to the public in finding materials or information sought in the library’s collection.
  • In addition, the library will attempt to provide access to materials or information beyond its own resources by making referrals to other organizations or individuals and by borrowing requested materials not owned by the library whenever practical.
  • The library will provide information and materials to help people to:
    • Equip themselves for efficient activities in useful occupations and practical affairs, including vocational information, parent and home education, child care, nutrition, physical health, emotional stability and growth, budgeting and consumer information and specialized business, industrial and agricultural information.
    • Increase their understanding and appreciation of literature, the arts, sciences, and the political and natural world.
    • Increase their competence to form sound judgments on public problems and to encourage them to express their opinions and to act according to their judgment.
    • Promote personal and social well-being and develop creative and spiritual capacities.
  • The library will initiate programs, exhibits, book lists, etc., to stimulate the use of library materials for the enlightenment of people of all ages.
  • The library will cooperate with other community agencies and organizations to :
    • Determine and meet the educational needs of the community.
    • Help them with their programs through such services program planning clinics, discussion leadership training, special materials and exhibits.
  • At the discretion of the library director, the library will loan library materials to other libraries upon request. Patrons of the Cynthiana-Harrison County Public Library, however will have priority in the use of the materials.
  • The library will endeavor to maintain a balance on its services to men, women, young people, and children. The public library will cooperate with, but cannot perform the functions of schools or other institutional libraries that are designed to meet curriculum needs.
  • The library will be open during those hours which best meet the needs of the community, to the maximum allowed by budget limitations.
  • The library will continually evaluate its services and will offer other appropriate programs and services in response to community needs.

The Christine Burgan Kentucky Room

  • The Cynthiana-Harrison County Public Library is fortunate to have an extensive genealogical collection in the Kentucky Room.
  • Genealogists from across the state and country are encouraged to use the collection.
  • The room houses not only the genealogical collection, but also non-fiction works written by and written about Kentuckians. The Kentucky fiction collection is spread out within the general collection.
  • Book reviews written by past members of the Inquisitor’s Club are also kept in the Kentucky Room as is a small video collection about local people and places.
  • A century of local school yearbooks is on display in the Kentucky Room.
  • Due to the nature of the material located in the room, rule to help protect the collection are as follows:
    • All users must sign the guest register before entering the room. The register asks for the user’s name, address, and the family being researched.
    • All personal items must be placed in a locker behind the circulation desk. This includes coats, jackets, and any large notebook or briefcase.
    • Any items removed without permission are considered stolen.
  • A research computer is available in the Kentucky Room.

Misc. Services

  • Copying – 10 cents per page, black and white; 25 cents per page, color; $1.00 per page, color photographs
  • Faxing - $1.00 for pages 1-5 including cover sheet to send, increasing $1.00 per next five pages; 10 cents per page to receive; $5.00 for pages 1-5 increasing $1.00 per five pages to send outside the U.S.
  • Laminating - $1.00 per page
  • Transparencies – 50 cents per page
  • Notary Public – no charge
  • Charles Feix Community Room - $50 deposit if serving food
  • Income Tax Forms – 10 cents per page
  • Interlibrary Loan – no charge

Library Material

  • The library will provide materials to meet its objectives. Materials may include: books, computers, periodicals, pamphlets, newspapers, maps, music recordings, CDs, microforms, DVDs computer software, learning kits, etc.
  • The library will attempt to maintain a collection that is balanced, having material on most subjects and points of view, insofar as this is practical and in keeping with community interests.
  • The library will keep itself informed of other publicly available resources of books and other materials needed to complete the collection.
  • The library will not attempt to furnish all materials needed for formal courses of study offered by elementary and secondary schools and by institutions of higher learning.
  • The public library has materials for self-study, but is not primarily designed to furnish reading required for academic study.
  • The library will attempt to supplement academic materials as the budget allows.
  • All materials except those that cannot be duplicated, including rare and fragile items, will be lent for home use under library regulations and procedures.